Jayne Van Bramer has a big job.
Last month she was named CEO of Lancaster Behavioral Health Hospital, a joint venture of Lancaster General Health/Penn Medicine and Universal Health Services Inc. that is expected to open this summer.
The 126-bed facility offering inpatient and outpatient services is expected to open this summer and eventually employ more than 250 people.
Van Bramer is new to Lancaster and UHS, but not to mental health care.
She has more than 30 years of experience with the New York State Office of Mental Health, and most recently was vice president of behavioral health at Brandywine Hospital in Coatesville.
The new hospital will be a significant expansion of services here, expanding access to local inpatient treatment and to drug and alcohol services that, in her words, are “already being delivered by the county’s robust provider network.”
This interview has been edited for length and clarity.
What do you want people to know about your time at Brandywine?
I expanded programming to include recovery oriented and holistic offerings; emphasized strength-based and trauma informed care; and helped to develop positive relationships with county and area service providers.
You have roughly 6 months until the hospital is expected to open. What’s on your to-do list?
- Partnering with Lancaster General Health to ensure continued collaboration as we champion and address the growing and diverse range of essential behavioral health services to serve the region;
- Establishing systems and processes to ensure high-quality care and compliance with regulatory and accreditation bodies;
- Working with the team to hire the very best talent starting with key leadership positions;
- Establishing a solid and transparent working relationship with stakeholders where trust and confidence will flourish; and
- Connecting with other behavioral health providers and experts in the region so together we can improve population health.
What kind of positions are you looking to fill?
We will be actively posting and promoting the open roles online across all relevant platforms to attract the very best applicants.
We will be recruiting for psychiatrists, social workers, nurses, mental health techs, expressive arts therapists, peer specialists, and many more to support our operation.
We are welcoming staff from Lancaster General’s Behavioral Health units and recruiting for remaining vacancies.
The nationwide shortage of mental health professionals has made them famously hard to hire — and UHS has committed to recruiting from elsewhere as much as possible. How do you plan to find them?
UHS has a national presence, which will help with our recruiting efforts.
The hospital is going to be a huge but mostly new player in the mental health community here. How do you plan to interact with existing mental health organizations?
My approach is one of inclusion and collaboration. Recovery is difficult work and requires the support of many players. I believe our success will be predicated upon partnering with our stakeholders, the individuals in our care, and their families.
Those we serve will greatly benefit from the ongoing relationships we cultivate with our stakeholders. The best hospitals do not exist as islands but function instead as partners within the community.
What’s your philosophy of leadership?
I like to say I lead with my heart and, by that, I mean my job is to care about others and to inspire them to be the best they can be.
For the individuals in our care that relates to their recovery journey and shared decision making. And for our employees, it involves recognizing and celebrating their contributions, encouraging their professional development, and facilitating their input into operations so they can have some control and investment into their day to day work.
I believe in setting a positive example and making decisions based on how it helps the people we serve.