Contacting Lancaster Newspapers/LancasterOnline

Before sending us a message, please review the common questions and answers to the right.

For all inquiries regarding Lancaster Online, Online Obituaries, eEditions, Photo Purchases, or Framed Article Requests, please click the Submit a Ticket button below.

Submit a Ticket
If you have a question for any of our print newspaper departments, please use the email directory below.


Phone Directory
All Area Codes are 717

Front Desk 291-8811
Classified Ad Visors 291-8711
Retail Advertising 291-8800
Online Advertising 481-7316
Circulation 291-8611
Human Resources 291-8681
Email Directory

Intell Journal/Lancaster New Era intellera@lnpnews.com
Sunday News sunnews@lnpnews.com
Classified Adverising class@lnpnews.com
Circulation circulation@lnpnews.com

Printed Newspaper Departments

If you have a newspaper related question and don't know who to contact please call 717-291-8811 and the operator will determine who is best suited to answer your question. If you rather email, you will find the email addresses of common departments in the directory below.

Common questions and answers


How do I place a Classified Ad?
A classified ad may be placed either on LancasterOnline or by contacting an Ad Visor. Place an ad online, or call 717-291-8711 to speak to an Ad Visor.

Who should I contact about a story idea?
In order to submit an idea or tip, please contact the editor of the Intelligencer Journal / Lancaster New Era, or Sunday News.

How do I contact someone at the newspaper?
For all newspaper related inquiries please contact the newspaper, the staff of LancasterOnline are unable to answer newspaper related questions.

Our street address is:
Lancaster Newspapers, Inc.
8 W King St
Lancaster PA 17603

Our mailing address is:
Lancaster Newspapers, Inc.
PO Box 1328
Lancaster PA 17608
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